If necessary, turn off the water to your home.
Disconnect the power to affected areas.
Unplug and remove electronics and electric appliances from the affected area.
Remove furniture and other portable items
Document the damage and personal losses.
The flood restoration process
consists of two major phases:
Flood damage restoration may be needed for a flood emergency that can happen at any time. A flooded basement can be caused by oversaturated ground around your home, an overflowing river or stream, a broken sump pump, storm sewer backup, a burst pipe, faulty appliance or plumbing fixture and even seepage through the foundation floor or walls.
If flood water inside your home is not addressed promptly, your walls, as well as your carpet, flooring, ceiling and personal property can quickly become damaged, creating an unsafe environment ripe for breeding bacteria, rot and mold growth.
The water restoration professionals at Roto-Rooter are experienced in getting your home or business back in working order as quickly as possible. No matter what time of day, your call is sure to be answered by a live Roto-Rooter customer service representative who will quickly send a specialist to access the water damage and determine the best course of action.
For safety reasons, they also identify the type of water they’re dealing with before beginning the cleanup process.
Our IICRC certified technicians will perform water extraction, remove unsalvageable contents and structures, clean the affected areas, apply disinfecting agents, deodorize and dry the structure. The damage to your property and contents will be thoroughly documented with photos of the loss before we start working, during the process and after our work is completed. The professionals at Roto-Rooter are also trained to prepare sketches and create drying logs for your insurance company, so that your claim can be processed quickly and accurately.
The actual cleaning and drying time of your home and contents will be determined by the scope of the water damage. The water restoration process may be completed in as quickly as just two days or may take up to a week. Our water damage drying equipment and air sanitizers are left onsite at your home or business to complete the water clean up process. Our advanced equipment is removed only when the temperature, humidity and moisture testing confirms that affected areas have been dried to approved standards. Roto-Rooter will send the bill directly to your insurance company, making it one less thing for you to worry about during a difficult time.
Our plumbing experts are well-trained and knowledgeable in the area of water damage restoration. Our trained professionals receive the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and perform water restoration services in compliance with standards for professional water damage restoration.
Roto-Rooter’s vehicles are fully equipped with state-of-the art water extraction, drying and moisture testing equipment to handle everything including:
·Basement Flood Cleanup
·Water removal and extraction
·Cleaning and deodorizing
·Drying of contents and structure
·Water Leak Repair
Commercial water problems can not only disrupt your business, but also negatively affect your customers and employees. Our Roto-Rooter water restoration teams are available 24 hours a day, 365 days a year to take control of your water problem and get your business back to normal as quickly as possible. Whether your water emergency is big or small, our water restoration experts have you covered.