Customer Reviews and Testimonials | Roto-Rooter
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Customer Reviews and Testimonials

Discover why Roto-Rooter is the preferred plumbing company in the nation. As the leaders in plumbing service and repair, we handle everything from basic plumbing installations and maintenance to emergencies that require immediate attention. Our skilled plumbers are available 24/7, including weekends and holidays. Keep your home’s plumbing working at peak performance throughout the year with the professionals at Roto-Rooter. For a plumbing company you can trust, call Roto-Rooter today for all of your plumbing needs.

Aj the technician was very knowledgeable and efficient. - Joanne H.

I called Roto Rooter and they sent out a service guy the same day. I explained what the issue we where having with the main drain within less then 40 minutes they got drained unclogged. Guy was very nice - Erma H.

Sewer was backed up your guys found a towel or t-shirt in line back flowing again - Brian L.

Pat was a big help . He found the problem quickly and fixed it. You couldn’t ask for a nicer or better person to have fixed our problem. - Jim D.

The technician was on time and very professional. He was very kind and got the job done in a timely manner - David P.

I called Roto Rooter and they sent out a service guy the same day. I explained what the issue we where having with the main drain within less then 40 minutes they got drained unclogged. Guy was very nice. - Erma H.

Gentlemen showed up on time and with in a hour and a half got our plumbing in working order which was great seeing that it was Christmas eve and having a family of 4 we definitely need functional plumbing. Very professional and would recommend your services. - Charles H.

Serviceman was polite and professional will recommend to family and friends - Dwayne W.

Aj was kind and on time and very professional will use rotor rooter again thank you for being on time and being professional - Mary G.

very knowledgeable and efficient, makes sure the problem is solved before leaving and had great advise on controlling roots - Larry K.

This is the first review I have ever written as I have never felt the need to write one before. Our technician Bob went above and beyond what we ever expected from him. He worked with our home warranty company to get our claim approved after they initially denied us. Once he explained the situation and what was causing it they reconsidered and covered almost the entire repair. Since it is nine days before Christmas I could not be more grateful for how he helped us and treated us. He explained what needed done and why it was important and took his time to make sure everything was done right. I will recommend him and the company to everyone I know. - Jenna G.

Quick response. Service person was friendly, very thorough and solved our problem immediately. - Carla F.

The team was on time and professional. He described my issue in great detail. I would reccomend them to everyone. I would use them again! - Lalomie T.

They were on time, courteous, knowledgeable and gave us a few options on how to fix our problem. A very pleasant experience, would definitely use again. - Gretchen E.

Called for service due to a clogged drain line from the house to the curb on the afternoon of Christmas Eve. The receptionist was very curtious from start to end. Explained in detail very clearly on when the appointment was scheduled and what I was to expect from the service technician. Service Technicians arrived promptly and informed me of my options. Upon my choosing the work started immediately. Technicians informed me as work was being done. They had cleared the drain using the High pressure water jet. Technician discussed homeowner maintenance which I could do to help maintain the piping for proper flow. Excellent job done by all! - Gary Y.

Thank you thank you. Phil arrived right on time. Assured us that he could fix a very clogged pipe and he did . excellent service, very nice guy a pleasure to have in our home. We are very pleased.Thank you again. Joe - Joseph D.

Very prompt Service Excellent Customer Service! Went above and beyond to make sure I didn’t pay for something unnecessary! The owner took the time to call me and explain. Awesome!! - lisa c.

Jeff, Was timely and polite while in our home. He did a great job explaining the problem and process. - Angie N.

Our service representative was awesome. Very professional. Got the job done quickly. He was a pleasure to deal with. Thank you for the fast friendly service. - Mary M.

The service tech arrived on time and the problem was solved quickly. The tech was very courteous and petted my dog, which she appreciated. - Linda B.

You all were quick and the one helping at the rental kept me informed of what was going on. Appreciate that greatly. - Elly S.

Travis was very polite, informational and persistent in getting the drains to working properly. Thank you and Merry Christmas. - Jim E.

your service tech is always on time, completes the job professionally after diagnosing what to do and your fees are very reasonable - Joseph S.

Bill was awesome and solved our plumbing problem right away! - Carlton H.

Outstanding service and attendant who did the work - Richard G.

Awesome! Super smart and efficient! In an out in 45 minutes. - Thomas K.

Although our need was not an emergency, the technician arrived within an hour of our placing the first call for service. He was polite, professional and even instructed us how to perform our own preventative maintenance to avoid future problems. Everything about your service exceeded expectations. Thank you. - Bruce H.

We had a serious clog in our campground that affected six RV sites that we were unable to remove ourselves. With the services enlisted by Roto-Rooter that were able to jet out the clog in just under two hours to remove the trash not belonging in there and put a camera into the lines to show that they problem had been removed. It was fantastic that they could come out on short notice and that the problem was not as impossible as it first seemed. Kudos to Willy for rescuing us! - David K.

Everything great. Very friendly and sharing of knowledge and findings - Chris H.

Second time I have used your services - extremely pleased, as before. Have had the same technician both times - very polite, quiet, friendly young man. Kudos to your company - YOU MUST BE DOING SOMETHING RIGHT!!! Happy Holidays - - Victoria S.

Travis, with Roto-Rooter, diagnosed and suggested an approach to solving our problem that resulted in saving a significant amount of money compared to the solution suggested by a competitor. They did everything they could to make sure the problem was solved and that they, along with us, were satisfied. Travis and Jefferson were professional, courteous and a pleasure to have in our home. We are happy that we called Roto-Rooter for a second opinion and decided to let them do the work. - James O.

The outside sewer line was replaced 8 months ago and clogged again! This time it was due to corroded sewer pipes under the house. I received a 10% discount on flushing the system and a quote for replacing the line under the house. I was also given advice on when and if to replace the lines. I appreciated the advice though it might have been better if all the lines were replaced at the same time. - Harold K.

Two times I had roto rooter come to my house recently and both times got me repaired and water back on without much delay. Thank you. - jason g.

Jeff was polite, professional, and prompt. Explain what he was doing, what he found and the options available. - Chris S.

While I'd rather not have had to call a plumber, unfortunately that's the situation that I found myself in. Fortunately Roto-Rooter sent someone who was very capable. We were able to get the clog removed and while it was messy, our toilet now flushes like it was just put in. - Clay M.

Gentleman came to my call at 2am and was very professional. He got back initially when I called within 20 min and was at my home within an hour like he stated. Went above and beyond for my sewage back up issue! - Jeffred J.

My service was excellent. My repair man worked diligently to unclog my kitchen sinks. Would certainly use again. - Sandy G.

The plumbers arrived on time, they were friendly and very professional. I was satisfied with the service. - Pat P.

Greg is wonderful! This is the second time he has been to our home (two different issues) in the last year and both times was fast, helpful and thorough. - Emily S.

I am very happy with the service I received for unclogging my main sewer line. Allen was very courteous and professional. He explained everything he was doing and provided a reason for the clog. After he cleared the clog, he ran a camera through the line, showed me potential problems and advised about future course of action. He went above and beyond to answer all my questions and provide advice. I wouldn't hesitate to use Roto-Rooter again. Thank you! - Shelby M.